Frequently Asked Questions
FAQs
Quick Answers to Common Health Questions
Still Have Questions? Feel Free to Send Us A Message
To schedule an appointment, you can call our clinic directly at (832)-977-1426 or book an appointment in our website. We recommend making an appointment in advance, but we also accept walk-ins based on availability. If you need to be seen on the same day, please explain your situation when you call, and we will do our best to accommodate you.
Yes, we accept most major insurance providers. When you arrive for your appointment, please bring your insurance card and a valid photo ID. If you do not have insurance, we offer self-pay options and can discuss financial assistance if needed.
For your appointment, please bring the following items:
- A valid photo ID
- Your insurance card (if applicable)
- Any relevant medical records or previous test results
- A list of medications you are currently taking
To refill your prescription, please contact our office directly. You may also reach out to your pharmacy; they can often handle the refill request on your behalf.
Yes, we offer telemedicine services for certain types of appointments. Please inquire when scheduling your appointment to see if telemedicine is appropriate for your needs.
We offer a wide range of healthcare services, including
- Urgent care/Telehealth
- Hydration Therapy
- Weight Loss
- Hormone Replacement Therapy
Our office hours:
- Monday to Friday: 9 AM – 5:30 PM
- Saturday: 9 AM - 3 PM
- Closed on Sundays
Please check our website or contact us for specific hours.
In case of a medical emergency, please call 911 immediately or go to the nearest emergency room. For non-emergency situations that arise outside of office hours, you may contact our on-call service for guidance.
You can access your medical records by submitting a “Medical Release of Information” form at our clinic's front desk. Once the form is completed, we will prepare your records for you.
